The world of work is changing all the time,
with long careers less likely in the modern world and microwork opportunities
coming to the foreground. Microwork is a series of small tasks that combine
together to create a single unified project. Microworkers are normally employed
in the technology sector, as a kind of virtual assembly line that flows between
skill sets and across continents. While microworking can lead to a number of
opportunities, what it offers in agility and flexibility it often lacks in
stability and job security.
Microwork is also known as microtasking or
the gig economy, with this new digital marketplace spreading its wings across
the entire world. Instead of employing a single expert or a large team in one
location, companies are looking to reduce costs and increase workflow patterns
by dishing out work in tiny doses. By outsourcing tasks to multiple workers
across the world, organisations can take advantage of currency exchange rates,
time zones, and crowdsourcing opportunities.
Microwork often involves repetitive tasks
that are simple yet not simple enough to be automated. Whether it's data entry,
mass marketing, or high volume computer programming, this kind of work is often
boring and repetitive but too complex for distributed computing. Amazon
Mechanical Turk is one example of a microworking crowdsourcing platform, with
remote co-workers hired to perform tasks on demand. From writing code and
refining algorithms through to labelling pictures and videos, microwork can be
incredibly diverse and flexible.
While microwork can be performed by anyone
in any location, it is often performed by people in developing but tech-savvy
nations such as India. While these global work patterns can be seen as economic
exploitation, they also open up fantastic opportunities for local workers. Once
you examine microwork trends, it's easy to see the huge effect that currency
exchange rates and relative living wages have on the employment market. By
hiring workers in India, Western companies can save themselves a lot of money
while still benefiting from an educated work force.
Microwork opportunities are not limited to
the developing world, however, with some platforms actively promoting jobs to
disadvantaged people in Western nations. Samasource is a great example, with
this non-profit organisation helping people in poverty to complete microwork
and access a living wage. Microworking also exists in the volunteer workspace,
with Galaxy Zoo one well-known scientific project that uses online
crowdsourcing in an effort to classify a large number of galaxies from
astronomical images.
From a worker's perspective, microworking
opens up new avenues of employment and allows people to work from home on their
own time frame. People often receive payment directly over the Internet, with
the entire gig economy having exploded since the introduction of PayPal and
other online platforms. While the treatment of microworkers can be a real issue
due to a lack of standards and wage guidelines, in many ways, it's up to
individual workers to set their own rules and protect their own interests. As
internet speeds and global networks continue to grow around the world, tech
literacy and associated microwork opportunities could actually help to level
the playing field over time.