Modern workers are always looking for that
little something extra to help them forge ahead in their careers. Whether
you're a mechanic, a salesperson, or a surgeon, making moves in your chosen
field was always thought to be a combination of smarts and hard work. As it
turns out, however, additional capacity may also be needed. Along with regular
and emotional intelligence, the adaptability quotient (AQ) has recently been
recognised as a key driver of success.
There are many elements to success,
including knowledge, experience, and creativity. Despite this multiplicity, the
intelligence quotient (IQ) test was one of the only ways to measure human
workplace capacity until very recently. An IQ test measures things like memory,
analytical thinking, and mathematical ability, with these qualities integral to
many jobs. More recently, emotional intelligence (EQ) has entered the mix,
which is broadly characterised as your interpersonal, self-regulation, and
communication skills.
However, while your IQ and EQ both play an
important role in your working life, the new AQ indicator is a better indicator
of your long-term performance. In today's fast-paced world, your AQ is
important as a subjective set of qualities that define how well you react when
subjected to fast and frequent changes. Both throughout your working day and
your working career, your AQ is your capacity to absorb new information, make
changes where needed, and overcome the challenges that get in your way.
How well you react to the changing world is
an important element in your long-term success. According to a recent IBM
study, 120 million people in the world’s 12 largest economies may need to be
re-skilled due to automation alone. In order to meet and overcome these
technological challenges, a flexible and agile mindset is required. According
to Natalie Fratto, a New York-based vice-president at Goldman Sachs, “IQ is the
minimum you need to get a job, but AQ is how you will be successful over time.”
According to Amy Edmondson, a professor of
leadership and management at Harvard Business School, intelligence, emotional
intelligence, and adaptability can be understood on a linear path. While all
three elements co-exist with iteration and complex feedback, it's your IQ that
helps you study, your EQ that helps at the interview, and your AQ that helps
with promotions and career changes. With career paths shifting before our very
eyes, those unable to adapt are likely to get left out in the cold.
The three quotients are also complementary
at any one time, with novel hiring decisions, flexible job titles, and the new
gig economy highlighting the importance of workplace adaptation. According to
the IBM study, the most sought after behavioural skill at job interviews is a
“willingness to be flexible, agile and adaptable to change”. In order to
improve your AQ, you should ask yourself lots of “what if” questions, learn to
unlearn outdated information, and enjoy exploring new territory and seeking out
new experiences.